Archive for May, 2008

The ByteArts Rock Band guitar strummer replacement

May 25, 2008
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Just a quick post to let any interested parties know that the ByteArts Rock Band strummer replacement is great – more responsive than the standard strummer, yet less noisy than the GH variant – and not only that, their customer service is awesome as well.

I have bought two of these strummer replacements, but on the second purchase I gave them the wrong delivery address. The packet went from the States to Norway and back again, and I had started wondering where it’d gone when they e-mailed me and told me it had been mailed back to them. I provided them with the right address, and they promptly mailed the packet to me – without any extra charges.

This is what customer service is all about, well done ByteArts!

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